Shipping policy

Effective Date: 17/06/2026

At SHOKEEN style, we aim to process and deliver your orders safely and efficiently. This Shipping Policy explains our order processing, shipping, and delivery procedures.

1. Order Processing

Orders are generally processed after successful payment confirmation and verification of order details.

We aim to dispatch orders within 2–5 business days.

Processing may take longer during weekends, public holidays, promotional periods, or periods of high order volume.

2. Delivery Time

After dispatch, orders are generally delivered within 5–10 business days, depending on the delivery location and courier service.

Delivery times are estimates and may vary due to:

  • Courier or logistics delays
  • Weather conditions
  • Public holidays
  • Remote or difficult-to-reach locations
  • Incorrect or incomplete address details
  • Other circumstances beyond our reasonable control

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is placed.

Shipping charges may vary depending on the delivery location, order value, product, or promotional offers.

4. Delivery Address

Customers are responsible for providing accurate and complete delivery information, including:

  • Full name
  • House/Building number
  • Street/Area
  • City
  • State
  • PIN code
  • Valid mobile number

SHOKEEN style will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

5. Order Tracking

Where tracking facilities are available, tracking information may be shared with the customer after the order has been dispatched.

Tracking updates are provided by the relevant courier or logistics partner and may take some time to become active.

6. Failed Delivery Attempts

If delivery cannot be completed because the customer is unavailable, provides an incorrect address, or does not respond to the delivery partner, the courier may attempt re-delivery according to its procedures.

Additional charges, if applicable, may be communicated to the customer.

7. Damaged Package

If the package appears damaged at the time of delivery, customers are advised to inspect it carefully and contact us as soon as possible if the product is damaged or missing.

We may request photographs or videos of the package and product to verify the issue.

8. Delayed or Lost Shipments

Although we work with logistics partners to ensure timely delivery, delays or shipment issues may occasionally occur.

If your order has not been delivered within the expected timeframe, please contact us at +91 8882107814 so we can assist you.

9. International Shipping

Unless specifically stated otherwise on our website, SHOKEEN style currently focuses on shipping within India.

International shipping, if offered in the future, will be subject to applicable shipping charges, customs duties, taxes, and regulations.

10. Contact Us

For questions regarding shipping, delivery, or your order, please contact us:

SHOKEEN style
Phone: +91 8882107814

Business Address:
Floor No. 1, Building No. 5,
SHOKEEN, Kollam Bypass,
Kadavoor, Kollam, Kerala – 691002, India

11. Policy Updates

  • SHOKEEN style reserves the right to update this Shipping Policy whenever necessary. Any changes will be published on this page with the revised effective date.